Question 1

Can I cancel my session and get a refund?

Accepted Answer

Yes, you can cancel and get a refund as long as you cancel over 24 hours before your session is due to begin. (You will still be charged a small booking fee).

Question 2

Can I reschedule a booking?

Accepted Answer

You are able to reschedule up to 24 hours before your session is due to begin.

Question 3

How do I book?

Accepted Answer

Please choose the BOOKING page (listed in the main navigation), or use onf of the booking links on our home page. From here, you will be guided through our online booking system. All bookings must be made and paid for in advance through our secure online system.

Question 4

I need help gaining access

Accepted Answer

Please call the number on the sign, located near to the gate. We will address any gate or access issues for you as quickly as possible.

Question 5

Can I book a regular slot?

Accepted Answer

Yes, recurring books are an option on the booking page. Please select a date and select Recurring.

Question 6

Is Brokerswood Dog Walking Field suitable for all dog breeds and sizes?

Accepted Answer

Yes, Brokerswood Dog Walking Field is suitable for dogs of all breeds and sizes. Our securely fenced area provides a safe environment for small, medium, and large dogs to play and socialize off-leash.

Question 7

Do I need to book in advance to visit Brokerswood Dog Walking Field?

Accepted Answer

Yes, you need to book in advance. Brokerswood Dog Walking Field does not operate a drop-in basis. Simply make a booking on our site and enjoy the field with your furry friends!

Question 8

Can I bring other animals / pets?

Accepted Answer

The facility is a dog walking facility only. Please do not bring any other animals with you.

Question 9

Can I bring more than one dog to Brokerswood Dog Walking Field?

Accepted Answer

Yes, you are welcome to bring multiple dogs, as long as they are under your control and well-behaved around other dogs. Please ensure that you clean up after all of your dogs during your visit.

Question 10

What facilities available at Brokerswood Dog Walking Field?

Accepted Answer

We provide convenient amenities for visitors. This includes waste disposal stations for cleaning up after your dog, as well as benches and shaded areas for resting and observing your pup at play.

Question 11

Is there parking available at Brokerswood Dog Walking Field?

Accepted Answer

Yes, there is parking available onsite for visitors. Our off road parking makes for safe, immediate access to the field.

Question 12

What are your rules on XL Bully Dogs?

Accepted Answer

Starting from January 1, 2024, owners of XL Bully dogs use the Dog Paddock under the following government-imposed rules:

Dogs can only be released once the gate is fully closed and manually bolted
One handler per XL Bully
Only dogs from the same household allowed.
We must be informed before your first visit.

Question 13

How much does it cost?

Accepted Answer

All bookings are taken in 50 minute slots (allowing for a 10 minute changeover window).

1-2 Dogs: £10 per 50-minute session
3-4 Dogs: £12 per 50-minute session
5-6 Dogs: £14 per 50-minute session

Question 14

How secure is the paddock?

Accepted Answer

The paddock has a gated off-road entrance, is fully enclosed with a 1.8m fence, and monitored by a security camera.

Question 15

Why are sessions 50 minutes long?

Accepted Answer

Each session lasts 50 minutes, which includes time for entering and exiting the car park, as well as allowing time for change-over.

Question 16

How do we manage dog waste?

Accepted Answer

We provide bins for your dog's waste. Please collect and dispose of all dog waste in the provided bins. Non-compliance may result in refusal of future bookings.

Question 17

Are there any rules on smoking?

Accepted Answer

Smoking/Vaping is strictly prohibited on site, ensuring the safety of all guests.

Question 18

Can professional dog walkers use the field?

Accepted Answer

Yes! All are welcome. Please contact us for discounted rates.

Question 19

Is there shelter?

Accepted Answer

Yes, there is a field shelter with a bench for protection against weather.

Question 20

Can Children come to the field?

Accepted Answer

Children are allowed with adult supervision. The equipment is intended for dogs only. Brokerswood Dog Walking Fields is not liable for any accidents resulting from misuse of the equipment.

Question 21

Can I bring toys / treats for my dog?

Accepted Answer

Yes. Please do not leave any toys or treats in the field to avoid health risks to other dogs.

FAQ'S

Frequently asked questions